1. Introduction
SNS Digit Web is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your data, including information processed through RCS Messaging.
2. Information We Collect
We may collect the following data from website visitors and service clients:
- Name, email, phone number
- Company or business information
- Billing and payment data
- Project requirements
- Communication preferences
Through RCS Messaging:
- Recipient phone numbers
- Message delivery status
- Timestamps and response data
- Engagement metrics (e.g., link clicks, image opens)
3. How We Use Your Information
We use your information to:
- Deliver services (including RCS Messaging)
- Communicate with you
- Send transactional or marketing messages (with consent)
- Analyze and improve services
- Meet legal and financial obligations
4. Sharing of Information
We do not sell or rent your data. We may share your information with:
- Trusted third-party providers (e.g., Google Jibe, carriers)
- Payment processors
- Legal or regulatory authorities when required
All third parties are bound by confidentiality agreements and data protection obligations.
5. Data Security
We implement robust security protocols including:
- Encrypted data transmission (e.g., HTTPS, TLS)
- Restricted access to sensitive data
- Secure RCS message routing via approved platforms
However, no internet transmission is 100% secure. Use is at your own risk.
6. Use of Cookies
Our website uses cookies for analytics, performance, and session tracking. You can manage cookie preferences via your browser.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Withdraw consent for marketing or RCS campaigns
- File a complaint with a data protection authority
To exercise your rights, contact us at [your email].
8. RCS Messaging Opt-Out
Recipients of RCS Messages can opt out at any time by replying “STOP” or using an unsubscribe button (where applicable). Clients using RCS Messaging must manage and honor all opt-out requests.
9. Data Retention
We retain your personal data and RCS logs only as long as necessary to:
- Deliver services
- Meet legal and regulatory requirements
- Fulfill contractual obligations
RCS data is typically retained for [X months], after which it is securely deleted or anonymized.
10. Third-Party Links
Our website may include links to third-party platforms. We are not responsible for their privacy practices or content.
11. Compliance with Messaging Policies
By using our RCS Messaging services, you agree to comply with:
- Google Business Messaging Terms
- Carrier-specific RCS regulations
- Local data privacy and anti-spam laws (e.g., GDPR, TCPA, CAN-SPAM)
Failure to comply may lead to service suspension or account termination.
12. Changes to This Policy
SNS Digit Web may revise this Privacy Policy. Any changes will be posted on our website with the updated effective date.
13. Contact Us
If you have questions about our Terms or Privacy Policy, contact us at:
📧 Email: support[at]snsdigitweb.com
📱 Phone / RCS Support : +919355213737
📍 Address: 3rd floor, Vipual Trade Center, Sec-49, Gurugram